Data Entry Office Assistant Retail & Wholesale - El Cajon, CA at Geebo

Data Entry Office Assistant

West Coast Heating, Air Conditioning and Solar West Coast Heating, Air Conditioning and Solar El Cajon, CA El Cajon, CA Full-time Full-time $20 an hour $20 an hour 2 days ago 2 days ago 2 days ago Great Opportunity! We are a medium sized, 25
year old first class service company in the El Cajon area who has an immediate opening for a Full Time Data Entry Office Assistant.
We are looking for a well-experienced customer-oriented service representative to join our team.
Candidate must have data entry experience and will act as a liaison, provide service, information and resolve any emerging problems that our customers might face with accuracy and efficiency and will answer multi-line phones using courteous and professional phone etiquette.
Candidate must enjoy a fast paced, challenging office environment and work closely with other team members in all departments in order to put out a superior service product.
We will train new employee in all aspects of the job and our industry.
We offer company benefits (paid vacation, paid holidays and medical insurance).
RESPONSIBILITES:
Daily data entry Manage incoming/outgoing calls Schedule appointments Communicate with customers via phone, email, and instant message Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Ensure adherence to policy and workflow procedures
Qualifications:
2 Years Customer Service Representative Experience 2 Years data entry experience Computer literate with technical aptitude (Microsoft Word/Excel/Outlook) Typing 50
wpm Preferred with multi-phone lines High School Diploma or GED equivalent Proven customer support experience Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of situations Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Be professional, reliable and punctual Courteous and outgoing personality Ability to work well on a team Job Type:
Full-time Salary:
$20/hour Typical end time:
5PM Typical start time:
8AM Work Remotely No Job Type:
Full-time Pay:
$20.
00 per hour
Benefits:
401(k) Health insurance Paid time off Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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